Frequently Asked Questions

We are available to answer any of your questions! Please call 800-701-6607 if you do not find the information you need from the information in this website.




Q. How do you reduce my debts?

A. We negotiate and work with your creditors on your behalf. Our goal is to reach mutually agreeable negotiations with your creditors on any unsecured debts you may have. This is accomplished through a series of negotiations to secure negotiations with substantially reduced amounts owed. While results may vary, most creditors will settle with us for 35-50 cents on the dollar. All negotiation agreements are based upon your ability to pay and are approved by you before they are finalized.

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Q. Who can your program help?

A. Our program can help anyone who is falling behind or having problems making minimum payments to creditors on their unsecured debts. Our clients have legitimate financial hardships and might not qualify for other debt programs, such as debt consolidation loans or consumer credit counseling. However, our clients want to address their financial problems and find a feasible solution to their debt problems that will allow them to avoid bankruptcy while helping them to alleviate the stress that unmanageable debt creates. Consumers should check with their tax and legal advisors before making any decisions relating to the suitability of any debt settlement program.

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Q. What do you discuss during my free consultation?

A. We patiently and expertly evaluate your current financial situation and review your income, debt and expenses in order to determine the best solution for you to resolve your debts. We will provide you with rough estimates of the sort of settlements we might be able to secure from your creditors and a timeline of approximately how long it will take you to free yourself from these debts. Our free consultation will help you begin formulating a path to financial freedom—proof to you that perhaps there really is a solution to your financial problems after all.

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Q. How does debt negotiation compare to bankruptcy?

A. Bankruptcy was designed to be a consumer’s last resort and has a devastating effect on your credit rating that lasts for seven to ten years. Debt negotiation is an effective alternative to bankruptcy that provides you with financial freedom without the long-term effects and social stigma associated with a bankruptcy filing. Debt negotiation keeps your financial affairs private.

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Q. Why do you disapprove of debt consolidation loans?

A. Debt consolidation loans are not in your best interest. They convert unsecured debt into secured debt—debt that is usually secured by your home. Basically, you are putting your home at risk unnecessarily. Changing an unsecured debt into a secured one—one that is secured with you assets—only benefits your creditors, not you. Additionally, many people who secure a debt consolidation loan end up in deeper debt than they began with. How? Because they find that they have a new line a spending power—empty credit cards! It is often not long before these accounts are again maxed out and now the consumer has both the consolidation loan and more maxed credit cards to pay off. Keep in mind that although a consolidation loan may give you a lower payment and some room to breathe in the short term, where is this situation going to leave you in 10 to 20 years time? For specific information relating to this or any other option, you should consult with your tax or legal advisor.

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Q. How long does Debt Relief of America’s debt negotiation program take to complete?

A. The length of time it takes to complete the debt negotiation program varies depending upon your ability to acquire the funds that will satisfy the amount of your settled debts. For more specific about how long it will take for our negotiation program to resolve your debts, call us at 800-701-6607 for a free, confidential, no obligation consultation or contact us here.

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Q. Do I have to be behind on my debts to qualify for your debt negotiation program?

A. Not necessarily. Debt Relief of America's debt negotiation program works with debtors in all stages of payments and collection although we find that once you are behind, creditors tend to be more willing to negotiate better deals.

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Q. Do I have to include all of my debts in your debt negotiation program?

A. With our debt negotiation program you have the freedom to select which accounts you would like us to negotiate for you. This will be discussed during your free consultation. Call us now at 800-701-6607 for a free, confidential, no obligation consultation or contact us here.

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Q. How does debt negotiation affect my credit rating?

A. Debt negotiation is an alternative to filing bankruptcy. As such, it may adversely affect your credit rating if your debts are current and you have no history of late payments. However, Debt Relief of America’s debt negotiation program will improve your debt to income ratio. Since you will have resolved your outstanding unsecured debt through our program your future creditors will see that you negotiated your debts instead of filing bankruptcy. During DRA's program, your credit score may go down, but remember, DRA does not offer credit repair or restoration services. Instead, DRA will help you with a plan to save funds so that eventually you will be able to pay off your debts. DRA will help you find a path to financial responsibility and once you complete your program, it is up to you to maintain that responsibility.

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Q. How much does your debt negotiation program cost?

A. The fees for each debt negotiation vary on a case by case basis. Our fees are based on your number of accounts and the total amount of your debts, and are clearly explained at time of enrollment.. While we do charge a nominal fee for our debt negotiation services, Debt Relief of America will ultimately save you substantial moneys as we make it possible to negotiate your debt for a fraction of the original balance. For more detailed information about our debt negotiation program fees, please call us now at 800-701-6607 or contact us here.

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Q. Does the debt negotiation program work for all of my creditors?

A. No firm can guarantee that every creditor will accept an offer to satisfy your outstanding debt. Debt Relief of America has years of experience negotiating millions of dollars of debt, and we have built our reputation and integrity by settling accounts for a fraction of the original debt.

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Q. What happens when we reach a negotiation?

A. Once a negotiation with one of your creditors has been reached and funds are confirmed we email, fax or mail over to you the terms and conditions of the negotiated agreement for your approval. It is solely your choice to decide whether on not to accept the negotiated agreement. If you agree to the negotiation, you send a cashier’s check or money order to us via our negotiation team procedures. The actual amount of the negotiation and the time it takes to reach it depends on a multitude of factors. The majority of our clients are very pleasantly surprised at the quality of negotiation we are able to consistently arrange on their behalf.

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Q. What is the approval process for your debt negotiation program?

A. Debt Relief of America’s debt negotiation program is not for everyone and every consumer is not a potential client. If you are in debt, employed, and serious about resolving your debts, you should take the first step and contact us today for a free consultation. We will advise you whether or not you qualify for our debt negotiation program and will help you choose the best option for you and your individual circumstances.

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Q. Will Debt Relief of America keep my personal and financial information confidential?

A. Of course. Debt Relief of America will absolutely maintain your confidentiality at all times. We encourage you to review our Privacy Policy. We only disclose information to those persons that you have expressly authorized us to disclose information to or those necessary to effect or administer the services the services that we provide.

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Q. Will all of my debts be eliminated when I complete your debt negotiation program?

A. When you follow all of our debt negotiation procedures you can expect to have zero balances on all unsecured accounts that you've contracted Debt Relief of America to negotiate. You will still be responsible for your secured debts i.e. mortgages, auto loans, etc. and any and all unsecured debts that you did not retain us to negotiate on your behalf.

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Q. Can’t I negotiate my debts on my own?

A. Negotiating your own debts can be done, but it is very difficult to accomplish successfully. Creditors are well trained in dealing with thousands of people in various degrees of financial difficulty. They have a wide assortment of highly refined techniques that they use to get you to pay your debts. The process is also very stressful and emotionally draining to you, not to mention time consuming. By allowing DRA to act on your behalf, you will receive better terms and not have to deal with the stress of attempting to negotiate directly with your creditors

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Q. Can secured debt ever become unsecured debt?

A. A secured debt may become an unsecured debt in situations where the property securing the loan has already been repossessed and sold by the creditor. If the sale of the property does not meet the contractual obligation, the consumer then owes a deficiency balance. This deficiency becomes an unsecured debt. Certain exceptions may apply and will depend on the security interest. DRA is not a law or accounting firm, and as such can not provide specific advise as to legal or tax issues so DRA encourages every consumer to discuss these issues with their tax and legal advisors.

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Q. Will I continue to get calls and correspondence from my creditors?

A. Once you are accepted into our debt negotiation program and have paid your enrollment fee, you will direct all correspondence to our debt negotiation team. Keep in mind that there is no law that prevents creditors from sending written correspondence to you. Do not be afraid to read these letters. In fact, it is important that you read each letter carefully as you are certain to get negotiation offers from your creditors as a result of your admittance to our debt negotiation program. These negotiation letters and any other letter of concern should be forwarded to Debt Relief of America's Client Relations Department.

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Q. Will interest and late charges continue to accrue on my debts while I am on the program?

A. This is possible. However as a practical matter, you need not concern yourself with these charges. In most cases Debt Relief of America's skilled negotiators will work with your creditors to remove charges while reducing your principal balance as well.

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Q. What should I expect from your debt negotiation program?

A. You can expect a substantial reduction in the total balance that you owe to your creditors. While each case is different and results will vary based on your ability to meet program terms and savings goals, Debt Relief of America’s debt negotiation program typically is able to negotiate client debts for 25% to 50% of the balances owing.

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Q. How do I know that your debt negotiation program will work?

A. Debt Relief of America takes great pride in getting our clients out of debt and helping them to avoid bankruptcy and debt consolidation. After we analyze your financial situation you will either be accepted into the debt negotiation program or we will advise you of what we consider the best option for you. This will be discussed with you during your free consultation.

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Customer Testimonials

"I was way in debt with credit cards beyond anything I could handle, and I got hold of Debt Relief. They took care of it and set it up so I could pay it off and get out from under them. I am very happy with the way it turned out.

- John S.